A canceled appointment results in lost revenue only if the time slot remains empty. Practices are able to recover a large portion of provider hours that are otherwise unused when...
Virtual urgent care is not simply a button for video communication. In this context the difficult task is how people are routed. It is the process of deciding who is...
If an individual manages a medical practice that is digital or hybrid, language access is a requirement that is more than a contract for interpretation. The 2024 Section 1557 final...
Many companies that sell scheduling software claim to lower the rate at which patients miss appointments. To do this those vendors suggest that more reminders and automated messages will eliminate...
In the 2026 Physician Fee Schedule, the Centers for Medicare & Medicaid Services (CMS) established new regulations that affect the financial viability of remote patient monitoring for small medical practices....
The incident at Change Healthcare altered how security officers at large hospitals evaluate digital risks but many small clinics experienced the disruption without updating their security measures. It is a...
In 2026 traditional medical offices can find useful examples in direct-to-consumer companies like Hims, Ro and Keeps – those businesses use methods that convert website visitors into patients in less...
It is common for telehealth visits to occur via scheduled video but synchronous video is more slow and more costly for many types of medical interactions. In cases like dermatology...
As projections indicate that the market for digital health initial public offerings is stationary in 2026 following a temporary increase in 2025, there are direct consequences for any medical practice...
State health agencies are conducting experiments in the procurement of healthcare services. Many practice administrators are unaware of those events. In early 2026, multiple states published formal RFPs for rural...
Many digital health products for consumers are unsuccessful because developers build them for technology and consumer habits instead of clinical workflows. In reports from industry analysts, platforms that do not...
For medical organizations that investigate digital health, the “build vs. buy” discussion often begins with imprecise financial predictions and concludes with a discovery of high prices. The actual expense to...
In February 2026, four states moved forward with separate laws that regulate medical care delivered through technology. There are specific rules in each location regarding how insurers pay providers. There...
Telehealth that meets HIPAA in 2026 needs encryption of data in transit and encryption of data at rest, a signed Business Associate Agreement with each vendor, a full audit trail...
Weight-loss care delivered through screens and phones, built around GLP-1 medications, is the quickest expanding corner of digital medicine. The GLP-1 market is projected to grow from $13.8 billion in 2024...
Virtual care that employers pay for is gaining momentum – a survey carried out by Brown & Brown and released by the International Foundation of Employee Benefit Plans shows that 44% of...
Federally Qualified Health Centers and Rural Health Clinics deliver care to more than 52 million Americans, among them one of every three rural residents. Those safety-net facilities rely on telehealth...
Your EHR vendor tells you telehealth is built in – no new bill, no extra agreement – just turn it on and begin seeing patients on screen. For a small...
Giving out medicines is shifting to the web – remote pharmacy care, called telepharmacy, fixes a clear problem – many people cannot reach a pharmacist. Many doctors add video visits...
The figures are blunt – psychiatrists hold 56.9% of every week’s visits online, whereas family doctors hold only 20.1%. The gap is not about clinical suitability – family physicians diagnose...
The numbers tell a puzzling story. According to the American Medical Association, over 71% of physicians now use telehealth weekly – triple pre-pandemic rates. Yet fewer than 30% of healthcare executives...
With less than 30 days until Medicare’s temporary telehealth flexibilities expire on January 30, 2026, small and mid-sized practices face a critical decision point. This isn’t about predicting whether Congress...
The healthcare landscape is experiencing a fundamental shift. According to Healthcare Transformers, 82% of patients now prefer hybrid care models that combine in-person and virtual visits. This isn’t just a trend...
Fragmentation has long been a challenge in mental health care. Patients often navigate separate systems for intake, scheduling, therapy, and follow-up. Providers face similar hurdles, with data spread across multiple...
Electronic Health Records (EHR) are at the core of modern healthcare delivery. They organize and store patient information, manage workflows, support billing, and increasingly serve as the primary interface between...
In today’s increasingly digital healthcare environment, patient access platforms have become the primary gateway for individuals seeking mental health and primary care services. Whether patients are scheduling appointments, filling out...
Electronic Medical Records (EMRs) and Electronic Health Records (EHRs) have been heralded as transformative tools in healthcare. By digitizing patient information and streamlining communication, they have enhanced the ability of...
Effective scheduling is more than a logistical necessity; it is a key operational lever that, when optimized, enhances efficiency, improves patient outcomes, and provides a competitive advantage. As healthcare organizations...
In recent years, the U.S. healthcare system has been experiencing a shift toward a new model of patient care—Direct Primary Care (DPC). This innovative approach to healthcare delivery is gaining...
Mental health care is one of the most critical areas of healthcare, addressing challenges that impact individuals, families, and communities. However, mental health care organizations often face unique challenges due...
In the healthcare ecosystem, scheduling is often considered a logistical necessity – a tool to coordinate patient visits, manage provider availability, and allocate resources. Yet, the discourse around scheduling in...
We sat down with Healee’s newly-appointed CEO Plamen Petrov, to talk about his vision for evolving Healee’s new strategy aimed at alleviating the healthcare’s looming staff shortages and sub-optimal distribution...
A next generation patient access solution is improving upon the functionality of the current dispersed or inadequate toolset found at medical groups, by making it possible for patients to find...
Plamen Petrov, Ph.D. to debut at HLTH 2023 with Healee’s innovative patient access solution Healee has announced the appointment of Dr. Plamen Petrov as its new Chief Executive Officer. Co-founder...
Is your organization suffering from lackluster patient engagement and a disconnected staff experience? You might be able to benefit from improving a number of processes using a next-generation patient access...
In the ever-evolving landscape of healthcare, patient access has emerged as a pivotal factor in delivering high-quality care. This rings especially true in the realm of mental healthcare, where timely...
Research indicates that the healthcare sector experiences an annual loss of around $150 billion in revenue due to missed appointments. To address this issue, many medical groups are adopting intelligent...
An overview of the importance and benefits of patient access software with powerful patient-provider matching capabilities In a world where technology has revolutionized industries and transformed the way we interact...
Healthcare leaders are well aware that patient intake is the crucial first step towards improving patient access and delivering exceptional patient experience. This pivotal process not only sets the tone...
Healthcare organizations are well aware of the many challenges that stem from the complexities of calendar management in patient scheduling. Balancing the availability of multiple providers, coordinating visits across various...
Healthcare leaders are well-aware of the delicate balance between operational standardization and operational flexibility. Patient scheduling lies at the heart of this challenge, acting as a pivotal factor that can...
An overview of the benefits of patient scheduling software with single-tenant cloud architecture With a myriad of different patient access solutions on the market, it’s hard to choose the one...
Navigating the intricate realm of patient scheduling is no easy task. From the vantage point of administrators, it entails juggling a myriad of appointments, ensuring optimal utilization of resources, maintaining...
Patient access has long been hindered by various barriers, including cumbersome administrative processes and paperwork, provider shortages, and a gap between supply and demand due to suboptimal patient-provider matching. The...
What are the barriers to patient access in cancer care? How can a virtual-first model democratize treatment? What role does patient-facing scheduling play in improving health outcomes from a physical,...
High patient no-show rate can be a major challenge for medical practices, resulting in lost revenue, wasted resources, and decreased provider satisfaction. Unfortunately, missed appointments are all too common in...
The life of a clinician is a constant juggling act – providing care under tight schedules, managing administrative tasks, and keeping up with the latest medical advances. But what happens...
An overview of the benefits of telehealth and how the technology improves the patient and provider experience, closes care gaps, makes the business future-proof, and decreases operational costs. It’s hard...
Patient engagement – or the patient’s ability to take ownership of their own health journey – is becoming a crucial component of medical service in the context of increasingly digital...
Forbes Technology Council Is an Invitation-Only Community for World-Class CIOs, CTOs, and Technology Executives. Tampa, FL — Hristo Kosev, CEO and co-founder of patient access solution Healee, has been accepted...